Shipping & Returns

How Long does shipping take?

Most of our orders are shipped 2-3 days from purchase for stocked items. Once your order is shipped, we estimate you will receive your order within 4-7 business days of its ship date. If you need your item(s) sooner, please email or chat live to speak to a customer service rep who can assist you.

For intrenational orders transit times It can take 3-10 business days due to customs.

How much are duties and tax?

Duties and Taxes will show upon check out.

Do you offer shipping protection?

We insure your order through shipping carrier in any case that it is lost and/or damaged in transit. in this case, please send images immediatly upon receipt for us to file a case through carrier. We will then send a label for you to return item while we process you a replacement to send out.

How do I return my order?

You have 7 days upon receipt to process a return. please email contact@kesmara.com with RETURNS in your subject head. We will email you a return label to send back. Your refund will be processed upon receipt.

All items but be unused, with original packaing and labels.

How much does shipping cost?

Domestic and Intrenationla shipping is complimentary. No cost. If you are outside of the US, you will be responsbible for duties and tax which will be shown upon checkout.